Example build, not a customer story
Print shop customer portal: an example build
A customer portal for files, proofs, and job status. A representative scope for a local print shop losing artwork, approvals, and status updates inside email threads.
- $850
- flat build
- $45
- a month to run
- About 3 weeks
- to launch
Customers email artwork with incomplete instructions, staff manually reconnect files to quotes, and proof approvals are hard to verify.
| Scope | Status |
|---|---|
| Secure customer accounts | Included |
| Artwork upload tied to each request | Included |
| Quote request and deposit checkout | Included |
| Proof review and approval history | Included |
| Production status updates | Included |
| Staff job dashboard | Included |
- Build, one time
- $850
- Monthly
- $45/mo
- Live in
- About 3 weeks
Price fixed in writing. Anything you add later gets its own flat quote first.
The situation
Customers email artwork with incomplete instructions, staff manually reconnect files to quotes, and proof approvals are hard to verify. Customers call because they cannot see job status.
Intentionally left out
- Automated preflight for every design format
- Shipping-carrier warehouse automation
- Full accounting replacement
Each could be added later with its own flat quote. Leaving them out keeps this build at $850.
How the workflow runs
The request, the artwork, each proof and the job status sit on one record both sides can see.
The request begins with complete intake
A customer starts a quote request, adds job details, and uploads artwork to that same record. Staff no longer have to match a loose attachment from one email with specifications buried in another thread.Proofs and decisions keep their history
Staff attach the proof to the job and the customer reviews it inside the portal. Approval or requested changes are recorded with the responsible account and time so production is not relying on an ambiguous reply.Status becomes self-service
As the job moves through production, the customer sees the status intended for them and receives useful updates. Staff retain a private work view while answering fewer calls asking whether the order is ready.
Why this scope costs $850
The calls that set the price and a timeline of about 3 weeks.
- Why customer accountsPrint customers come back for reorders, so each one gets a secure login that keeps their files, proofs and past jobs together.
- Why approval historyA recorded approval on the exact proof settles what was signed off before anything goes to press.
- Why no automated preflightChecking every design format automatically is a large build of its own. Staff still check artwork, but it now arrives attached to the right job.
What changes for the print shop
- Files stay with the right job
- Approvals have a clear history
- Customers can check status themselves
Your business will be different
Send us the slow or frustrating part in plain language. We will reply with the smallest sensible scope and a flat number.