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Representative build · not a customer claim

A customer portal for files, proofs,
and job status

A representative scope for a local print shop losing artwork, approvals, and status updates inside email threads.

The situation

A focused business problem, not a feature wish list.

Customers email artwork with incomplete instructions, staff manually reconnect files to quotes, and proof approvals are hard to verify. Customers call because they cannot see job status.

Included in this example

  • Secure customer accounts
  • Artwork upload tied to each request
  • Quote request and deposit checkout
  • Proof review and approval history
  • Production status updates
  • Staff job dashboard

Intentionally not included

  • Automated preflight for every design format
  • Shipping-carrier warehouse automation
  • Full accounting replacement
What changes

The result should be easy to explain.

01

Files stay with the right job

One clear operational improvement the first version is designed to create.

02

Approvals have a clear history

One clear operational improvement the first version is designed to create.

03

Customers can check status themselves

One clear operational improvement the first version is designed to create.

Your business will be different.

Send us the slow or frustrating part in plain language. We will reply with the smallest sensible scope and a flat number.